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FAQ

General Question

How much does it cost?

An SMS cost GHs 0.035. You can send to all Networks in Ghana at this cost.

Are Messages Instant

In the absence of network and 3rd Party service challenges, Messages are sent out instantly as received.

How do I top up

From your dashboard, simply tap on the "Buy Credit" button, enter the desired amount you want to top and submit. Follow the on screen instructions until the process is complete.

Which networks can I pay with

We support payments from all Mobile Money Networks with VISA and MasterCard. Kindly note that there is a 2% payment fee charged by our payment provider.

Technical Question

Is the platform always online

Yes! the platform is always online 24 hours, 7 days a week. If your experience any downtime, quickly report to us.

What if i forgot my password

From the login screen, tap on the "forgot password" and follow the on-screen prompts. Also you can reach out to support for further assistance.

Do I need a business Cert

No! you don't need a business certification to start using the platform, but fraudsters should clear the system. We have placed AI robots to detect fraudulent activity. Such accounts will be blocked and terminated regardless of the available credit.

can i verify my account by email?

Yes! Upon sign up, a verification link is sent via email to easily verify ownership of your account.



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